This policy is intended to protect your personal data. If you have any questions or concerns about the use of your personal data, please contact us and we will assist you.
By using this site and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.
Contents
Definitions
Personal data – any information related to the identification of an individual.
Processing – any action or set of actions that are performed on personal data or a set of personal data.
Data subject – an individual whose personal data is being processed.
Child – физическо лице под 16 годишна възраст.
We/us – “Tomycorp“ Ltd.
Principles of personal data protection
We promise to adhere to the following principles of personal data protection:
- Principle of lawfulness, good faith and transparency. Our data processing activities are lawful. We always take your rights into account before processing your personal data. If you request, we will provide you with information regarding the processing of your data.
- Purpose limitation principle. Our personal data processing activities are consistent with the purpose for which we collect the data.
- Data minimization principle. We collect and process only the minimum personal data necessary for the relevant purpose.
- Storage limitation principle. We will not store your personal data for longer than necessary.
- Data Integrity Principle. We will do everything in our power to ensure data accuracy.
- Data Privacy Principle. We will do everything in our power to ensure the protection of your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage.
Data subject rights
The data subject has the following rights:
- Right to information – this means that you have the right to know whether your personal data is being processed, what data is being collected, where it is obtained from and why, and also who processes it.
- Right of access – this means that you have the right to obtain the data that we have collected from and about you. This includes your right to request and receive a copy of the personal data we have collected about you.
- Right to rectification – this means that you have the right to request correction or deletion of your personal data that is inaccurate or incomplete.
- Right to erasure – this means that in certain circumstances you can request that your personal data be erased from our records.
- Right to restriction of processing – this means that under certain conditions you have the right to restrict the processing of your personal data.
- Right to object – this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
- Right not to be subject to automated processing – this means that you have the right to object to automated processing, including profiling, so that you are not subject to decisions based solely on automated processing. You can exercise this right when there is a result of the profiling that produces legal effects concerning you or significantly affects you.
- Right to portability – you have the right to receive your personal data in a machine-readable format, or, if possible, to have it directly transferred from one processor to another.
- Right to lodge a complaint – in the event that we refuse your request under your Right of Access, we will provide you with the reasons for this refusal. If you are not satisfied with the way in which we have handled your request, please contact us.
- Right to assistance from relevant supervisory authorities – this means that you have the right to receive assistance from supervisory authorities and the right to other legal remedies, such as claims for damages.
- Right to withdraw consent – you have the right to withdraw any consent you have given to the processing of your personal data.
What personal data do we collect about you?
Information you have provided to us
This could be your email address, name, postal or home address, etc. Basically, this is the information we need to provide you with a relevant product/service or to improve your stay with us. We store the information you provide to us so that you can perform various activities on our site, including commenting. This information includes, for example, your name and email address.
Information that is automatically collected about you
This includes information that is automatically stored by cookies or other tools for your internet session. For example, this is information about your shopping cart, your IP address, your shopping history (if any), etc. This information is used to improve your customer experience with us. When you use our services or browse the content of our website, your actions may be included in a register (log).
Information from our partners
We collect information from our trusted partners with confirmation that they have a legal basis to share this information with us. This is information that you have provided to them directly or that they have collected for you on another legal basis. See a list of our partners here.
Publicly available information
We may collect information about you that is publicly available.
How we use your personal data
We use your personal data to:
- provide you with our services. This includes, for example, registering your account; providing other products and services that you have requested; providing promotional products at your request and communicating with you in relation to those products and services; communicating with you; notifying you of changes to services;
- improving your customer experience;
- compliance with an obligation under law or contract.
We use your personal data on a lawful basis and/or with your consent.
In connection with the conclusion of a contract or the performance of contractual obligations, we process your personal data for the following purposes:
- to identify you;
- to provide you with a service or send/offer you a product;
- to contact you to make a sale or to perform invoicing;
Based on legitimate interest, we process your personal data for the following purposes:
- to send you personalized offers (from us and/or from our carefully selected partners);
- to administer and analyze our customer database (shopping behavior and history) to improve the quality, variety and availability of the products/services we offer/provide;
- to compile customer satisfaction questionnaires;
Unless you inform us otherwise, we consider it part of our legitimate interest to offer you products/services that are similar or identical to your purchase/visit history.
With your consent, we process your personal data for the following purposes:
- to send you newsletters and campaign offers (from us or from our carefully selected partners);
- for other purposes for which we have requested your consent;
We process your personal data to comply with legal obligations and/or use your personal data for opportunities provided by law. We reserve the right to anonymize the personal data we collect and use it in this way. We will only use data outside the scope of this Policy when it is anonymized. We retain payment/invoicing information and other information collected from you for as long as necessary for accounting purposes or other legal obligations, but no longer than required by law.
We may process your personal data for additional purposes not mentioned here, but which are consistent with the original purpose for which the data was collected. To do so, we have endeavoured to:
- to ensure that the relationship between the purposes, context and nature of the personal data is appropriate for further processing;
- further processing does not harm your interests, and to ensure appropriate protection for the processing.
We will inform you about further processing and its purposes.
Who else has access to your personal data?
We do not share your personal data with strangers. Personal data about you is in some cases provided to our trusted partners in order to provide the service to you or improve your experience as our customer. We share your data with:
Our processing partners:
- „"Compass BG Solutions" EOOD
Our business partners:
- Econt Express Ltd.
- Speedy AD
Related third parties:
We only work with data processing partners who can ensure an adequate level of protection for your personal data. We disclose your personal data to third parties or government authorities when we are legally obliged to do so. We may disclose your personal data to third parties if you have consented to this or if there are other legal grounds for doing so.
How we protect your personal data
We make every effort to protect your personal data. We use secure communication and data transfer protocols (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.
Although we do our best, we cannot guarantee the security of information. However, we promise to notify the relevant authorities of any data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we can reasonably do to prevent a security breach and to assist the authorities if such a breach does occur.
If you have an account with us, we ask you to keep your username and password confidential.
Children
We do not intend to collect or knowingly collect information from children. Our services are not directed to children and they are not our target customers.
„Cookies and other technologies we use
We use cookies and/or other similar technologies to analyze user behavior, administer the website, track user movements, and collect information about users. This is done to personalize and improve your experience with us.
„A cookie is a small text file that is stored on your computer. Cookies store information that is used to help the site work. Only we can access the cookies set by our website. You can control cookies in your browser. If you choose to disable cookies, this may prevent you from using some of the features you want to use on our site.
We use cookies for the following purposes:
- Necessary cookies – these cookies are necessary for you to be able to use some important functionalities of our website, such as logging in with a username and password. Such cookies do not collect any personal information.
- Functional cookies – these cookies provide functionality that makes using our service more convenient and allows for more personalized features. For example, they may remember your name and password in comment fields so that you do not have to enter this information every time you post a comment with us.
- Analytical cookies – these cookies are used to track the use and functioning of our website and services
- Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement. They are usually placed on a site by advertising networks with the permission of the website operator. These cookies remember that you have visited a site and the information is passed on to other organisations such as advertisers. Often, targeting or advertising cookies are tied to a site functionality provided by the other organisation.
You can remove cookies stored on your computer through your browser settings. You can also control some third-party cookies by using security enhancement platforms such as optout.aboutads.info or youronlinechoices.com. . If you would like further information about cookies (in English), visit allaboutcookies.org.
We use Google Analytics to measure traffic on our website. Google has its own privacy policy, which you can review on their website or here. If you wish to opt out of Google Analytics, please visit Google Analytics opt-out page.
Supervisory authority
Personal Data Protection Commission
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy.
Последното изменение на Политиката е направено на 04.04.2026г.